Shipping policy
- We deliver within South Africa only.
- Shipping fees and estimated delivery times are outlined at checkout.
- Delivery times are estimates and not guaranteed. We are not liable for delays caused by couriers, public holidays, or unforeseen events.
- Orders are typically dispatched within 2 - 5 Business Days after payment confirmation.
Important:
If the actual delivery cost exceeds the flat-rate shipping fee paid at checkout (due to remote area surcharges, oversized items, or special handling requirements), the additional shipping cost will be for the client’s account. In such cases:
- An additional invoice will be issued for the excess shipping amount.
- This invoice must be paid in full before the order will be dispatched.
- We reserve the right to delay shipment until full payment is received for all associated shipping costs.